Formal vs. informal letters
| Informal | Neutral | Formal |
| Asking for action | ||
| Can you see to it? | Could you please act quickly to .. | I would be grateful if you could |
| Promising action | ||
| I'll make sure | We'll replace it | We will of course |
| Reassuring | ||
| Don't worry. I'll get onto it. | I'm sure we can find a solution. | I can assure you that |
| Asking to be contacted/updated | ||
| Please let me know what you plan to do. | Please could you keep me informed of | |
| Apologizing | ||
| Sorry about that. | I’m very sorry about | Please accept our sincere apologies |
Английская грамматика
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