Organizing the training
1. Brad leaves Raman a voice mail message about organizing a training session. Listen to the message and tick the things below which he mentions.
Show answers
projector, laptop, notepad, flipchart, marker pen
2. Raman made some notes but he got a few things wrong. Listen again and correct his notes. There is one mistake in every sentences.
a Brad can’t come because he is ill.
b The training session is today.
I need to:
c book the room.
d talk to trainer about the projector.
e arrange lunch for 15 people.
f give everyone a folder and a pen.
g get several flip charts.
Answer & Transcript
a he his son
b today next week
c book the room. The room is already booked.
d trainer reception
e 15 10
f folder notepad
g several flip charts a flip chart
Transcript
(Brad = Australian)
Hi Raman. It’s Brad here. Look, I’m afraid I won’t be in today. son is a bit crook and he’s off school so I have to stay home to look after him. I’m really sorry to leave this message for you, but I’ve got to take son to the doctor. Er, do you remember the training session next week?
You know, the one about the new computer system? I’ve organized the trainer so there’s no need to contact him and I’ve booked the room, but there are a few other things that need doing. I need you to organize the projector that goes with the laptop, er, you can do that with reception.
And you’ll need to sort out lunch for about ten people. Yes, that’s right – there’ll be ten of us. Talk to Alison at reception – she’ll know some good café we can order from. Oh and stationery! Yes, I need you to make sure that everyone has a notepad and a pen and one of those ___ er what do you call them?
Er sorry, I’m not thinking very clearly this morning ___ you know, one of those really big things, like a pad of paper for writing up notes ___ er flip charts – that’s what we call them. Yeah, um a flip chart would be really useful – one is enough, er, with some marker pens to write on it.
Really, really sorry to leave all these instructions for you on a phone message, Raman, but I’m sure you’ll know what to do. Er, might call you back this arvo and see how you’ve got on. Bye for now.
Choosing lunch
1. Raman talks to Alison, the receptionist at the Vulcan Power Company, about the training session. Listen to their conversation. What does Raman do? Choose a, b or c.
a give instructions
b explain a decision
c ask for help making a choice
Show answers
c
2. Listen again and complete the information in the table.
|
The Tasman Café |
The Lunch Box |
|
|
Delivery charge |
$10 |
$20 |
|
Where café is |
________. |
________. |
|
Type of food |
gourmet sandwiches ________. |
normal sandwiches |
|
Total price |
$ ________ |
$ ________ |
Answer & Transcript
|
The Tasman Café |
The Lunch Box |
|
|
Where café is |
near High Street |
in the shopping mall |
|
Type of food |
sushi |
|
|
Total price |
$300 ($310 with delivery) |
$270 |
Transcript
(Raman = Indian; Alison = Australian)
Raman: Hello Alison.
Alison: G’day Raman.
Raman: You know how Brad has asked me to order lunch for our training session next week?
Alison: Yeah. How’s it going?
Raman: Well, I have two prices for the lunch and I’m not sure which one to choose.
Alison: OK.
Raman: So the first one is from The Tasman Café. It’s more expensive. $300 just for the food. And the delivery is an extra $10, but I could go and get in self.
Alison: They’re just in the High Street, aren’t they?
Raman: That’s right. And the other price is from The Lunch Box. Do you know them?
Alison: They’re a bit further out of town, aren’t they, in the shopping mall? They’re quite good.
Raman: OK. So which café do people normally use?
Alison: Well, it sort of depends on who is coming to the lunch. This is just for the training, isn’t it?
Raman: Yes, it is.
Alison: Right. OK. Well, I’d probably use The Lunch Box then.
Raman: All right. Why?
Alison: Um, I mean, if the lunch is for managers, then you’ll probably use The Tasman Café.
Raman: Well, The Lunch Box is $250, so it’s definitely cheaper.
Alison: I mean, the food from The Tasman Café is probably nicer. What’s the difference in the type of food?
Raman: Well, The Tasman Café has gourmet sandwiches, not just ordinary sandwiches. So, you know, the food will probably taste better from The Tasman Café. And also you get sushi. You get much more variety. But The Lunch Box is cheaper. Mind you, with The Lunch Box we have to pay delivery and that’s $20. Their delivery charge is more expensive. So that makes it a total of $270.
Alison: What’s the total for The Tasman Café then?
Raman: Well, if I go and pick up the lunch, it’s $300. So it’s only a difference of $30.
Alison: That’s not bad. It’s much nicer food – for the money.
Raman: Let’s order from The Tasman Café then.
Alison: Yeah – beaut!