Getting Ready
Match each activity on the left with the correct place on the right. Compare answers with a partner.
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1) freshen up after a flight ____ 2) board a flight ____ 3) meet a friend arriving on a flight ____ 4) ger flight information ____ 5) change money ____ 6) pick up suitcases after a flight ____ 7) buy a magazine ____ 8) take a bus to a different terminal ____ |
a arrivals area b baggage claim area c newsstand d restroom e shuttle bus stop f departure gate g currency exchange h arrival and departure board |
Show answers
1) d 2) f 3) a 4) h 5) g 6) b 7) c 8) e
Listening 1
Where do these people want to go? Listen and check (✓) the correct picture.
Show answers & Transcript
1) b 2) a 3) a 4) b
Transcript
1)
A: Could you tell me where departure gate 5 is, please?
B: Yes, just take the escalator up to the next level and turn right. All the gates are upstairs.
A: Thanks.
2)
A: Excuse me. Where’s the baggage claim area?
B: It’s downstairs. Take the escalator over there, near the currency exchange. Go down to level 1. You can get your bags there.
3)
A: Where are the restrooms, please?
B: Just go straight. They’re on the left. Just across from the check-in counters.
A: Thanks. Oh, dear. I think I’d better hurry. I need to change this baby right away.
4)
A: Excuse me. How can I get a shuttle bus to the parking lot area for terminal B?
B: Buses and taxis are on the next level. Just go up those stairs over there and turn right. The shuttle comes every five minutes.
Listening 2
Task 1
What are these people talking about? Listen and circle the correct answer.
1) a directions
b flight insurance
c flight information
2) a ticketing information
b a flight departure time
c a flight arrival time
3) a transportation to the hotel
b hotel prices
c car rentals
4) a customs and immigration
b shopping
c ATM machines
Show answers
1) a 2) c 3) a 4) b
Task 2
Listen again. Are these statements true or false? Check (✓) the correct answer.
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True |
False |
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1) a He needs to fine Terminal B. |
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b The bus leaves in twenty minutes. |
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c He doesn’t need to buy a ticket. |
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2) a The clerk doesn’t help the man. |
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b The flight arrival time will appear later. |
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c The man should check the monitor in 50 minutes. |
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3) a There are maps on Level 1. |
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b She plans to drive to the hotel. |
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c The hotel is near the airport. |
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4) a There aren’t a lot of stores to choose from. |
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b She doesn’t have to go through customs and immigration first. |
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c She can’t use credit cards. |
Show answers & Transcript
1) True, False, True
2) False, True, False
3) True, False, True
4) True, False, False
Transcript
1)
A: Excuse me. This is terminal A, isn’t it?
B: That’s right.
A: Can you tell me how to get from here to terminal B?
B: Yes, go out the main entrance and turn right. Go over the foot bridge to the baggage claim and wait there for the bus to terminal B. There’s one every five minutes.
A: Do I need to buy a ticket?
B: No, it’s free.
2)
A: Excuse me. Do you know what time the flight from Tokyo arrives?
B: You can check it on one of the monitors over there, but let me see if I can find it for you.
A: Thanks.
B: Hmm. It looks like it’s delayed.
A: Oh, so do you know what time it’s arriving?
B: They haven’t announced the arrival time yet, so why don’t you check again on the monitor in about 15 minutes?
A: Okay. Thanks again.
3)
A: Excuse me. How can I get to the Wilson Hotel from the airport?
B: Check at the information counter on level 1. They have maps there. Are you driving? Car rentals are on level 1 as well.
A: No. I’d like to get a bus, if possible.
B: I think there’s a shuttle bus to the hotel in front of the airport.
A: Oh, thanks. Do you know if the hotel is very far from here?
B: Actually, it’s really close. It’s about a ten-minute ride.
4)
A: Is it possible to buy souvenirs and gifts here?
B: Yes, go to level 2. There’s only one store – a duty-free shop in the departure area.
A: Do I need to go through customs and immigration first?
B: Yes. You’ll find the shop right in front of you after you go through.
A: And do you know if they take credit cards or do I need to use cash?
B: Either is fine.
Listening 3
Task 1
People are talking about airports in different cities. Listen and check (✓) the correct answers.
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1) |
Good |
Not good |
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the location |
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the transportation |
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the facilities |
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the check-in |
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2) |
Good |
Not good |
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the location |
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the transportation |
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the facilities |
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the check-in |
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3) |
Good |
Not good |
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the location |
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the transportation |
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the facilities |
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the check-in |
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4) |
Good |
Not good |
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the location |
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the transportation |
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the facilities |
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the check-in |
Show answers
1) good: the location, the transportation, the check-in
not good: the facilities
2) good: the location, the transportation, the facilities
not good: the check-in
3) good: the location, the facilities, the check-in
not good: the transportation
4) good: the transportation, the facilities, the check-in
not good: the location
Task 2
Listen again. What phrase completes each statement? Write the correct letter.
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1) The airport should put in ____ 2) The airport needs to add ____ 3) There should be ____ 4) The city needs to build ____ |
a some more check-in counter. b some stores and cafes. c a new airport closer to the city. d a bus service into town. |
Show answers & Transcript
1) b 2) a 3) d 4) c
Transcript
1)
A: What’s the airport like in your town?
B: Well, it’s only a short distance from the center of town, so that’s good.
A: Yes.
B: And it’s pretty easy to get there. It only costs about $25 by taxi. Or you can take a bus from most of the hotels.
A: Is it a big airport?
B: It’s fairly big, but it’s not a very pleasant place to spend time.
A: How come?
B: There isn’t much to do there. They really should put in some stores and cafes.
A: That would help.
B: Luckily, you don’t have to spend much time there because it usually only takes about 15 minutes to check in and go through security.
2)
A: What’s the new airport like?
B: It’s fantastic. Much better than the old one.
A: Is it far from town?
B: Not really. It’s only about 15 miles from the city, so it doesn’t take long to get there.
A: That’s good.
B: Yes, now I can get out there on a fast train, which makes the trip very comfortable.
A: How nice! What are the facilities like at the airport?
B: It’s almost like a big shopping mall. There are department stores, shops, a game center, and even a gym.
A: It sounds great.
B: Yeah, it is. The only trouble is it’s always very crowded, so it can take a while to get through check-in. They really need to add some more check-in counters to speed things up.
3)
A: Is the new airport close to town?
B: Yeah. Really close!
A: Does it take long to get to the airport?
B: Well, you have to go by taxi or train, so it depends on how long it takes you to get a taxi. There are never enough taxis that will go to the airport, so you have to wait for a while. You can go by train, but it’s not very easy to get on when you’re carrying bags. There really should be a bus service into town.
A: I agree.
B: Yeah, but one you get there, it’s okay. There are lots of good duty-free stores, and the restaurants are pretty good. Try the Italian restaurant there. It’s excellent.
A: Does it take long to check in?
B: No. Check-in usually goes pretty quickly.
4)
A: What do you think of the airport?
B: Well, it’s far from downtown and when the traffic is bad, it can take an hour and a half to get there. The city really needs to build a new airport that is closer to the city.
A: Do you usually drive to the airport?
B: No. I usually take the airport bus. The bus is pretty nice. It’s clean and comfortable, and it’s a lot cheaper than driving because you don’t have to pay for parking.
A: Is there much to do there while you wait for your flight?
B: Sure. There are a couple of stores that sell souvenirs and magazines. There are also a couple of fast-food places, and they’re fine for coffee and a sandwich.
A: How long does it take to check in?
B: It doesn’t take long. They’re pretty efficient.
Conversation Corner: Asking directions
Task 1
Listen to the conversation. Write the missing words.
A: Excuse me, where are __________ ____?
B: Your bags are in the baggage claim area, on carousel 3.
A: Thanks. Oh, and are there __________ ____ to eat near the baggage claim area?
B: Yes. There are two cafes and a couple of ________ .
A: Great. How do we get into the city?
B: There are ____________ just outside, after you leave the baggage area.
A: Thank you so much!
Task 2
Practice the conversation with a partner. Be sure to pronounce the -s endings correctly.
Show answers & Transcript
A: Excuse me, where are oursuitcases ?
B: Your bags are in the baggage claim area, on carousel 3.
A: Thanks. Oh, and are there anyplaces to eat near the baggage claim area?
B: Yes. There are two cafes and a couple of restaurants .
A: Great. How do we get into the city?
B: There are buses and taxis just outside, after you leave the baggage area.
A: Thank you so much!
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